Contact Us

Please send a detailed message below with your name & order number and we'll get back to you as soon as possible!

You can also feel free to leave a message via our voicemail, our Specialist will return your call as soon as possible.

*Please note: We are not currently able to answer calls in real-time, instead please leave a voicemail and we will return your call as soon as possible.

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                            Hours: 9:00 am - 4:00 pm ET | Mon-Fri                           (Closed Weekends)
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Email: help@carolinaonlineretail.com 
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Leave a Voicemail: (704) 574 9730*
*we will return your call within 24 hours
*Please address all Return/Exchange requests via email.  Thank you! 
Please allow up to 1 business day for our response.
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Thank you for your patience while we work to assist your request during this busy time! We look forward to serving you as our customer soon!